Return, Exchange & Refund Policy
We always want to
achieve our customer's ultimate satisfaction. And following this, we did our
best to make a return policy with extended service, which is suitable for our
valuable customer.
Following conditions
will qualify under Return & Exchange Policy
- If any of our Product failed to
meet the quality parameter, such as -
- Physically Damaged Product
- Major Defects
- Size or, fitting issue
- If Armada clothing delivers the
wrong items to the customer
- Product Lost during shipment
- If any technical error occurred
- Wrong Order placement, Money Deduction
How to exchange:
If
you face any issue with our Product, immediately call us - (+8801713148110) or,
you can directly message us on Official Facebook page / Instagram Account
(https://www.facebook.com/armadaclothingbd/) once you receive the Product
(within 24hour)
Also please note that,
1.
Customer need to send
us the scan copy or image of the invoice of the courier service that customer
used during return process.
2.
The Product needs to
be returned in its original packaging with all tags and accessories
3. Products - can be
exchanged only in case of not being satisfied with the Products Quality or if
the Products is damaged or defective.
4. After receiving the
Product, Armada clothing has full authority to take decision whether
the Product will be applicable for exchange or refund policy.
Customer Service:
We believe in customer
satisfaction and customer priority. When you place any requirement, our team is
committed to serving you within a specific period.
Service hours:
We value your time.
Our service team is ready to give you the desired service.
- You can place your order 24/7
- Our team will contact you
within 12 hours for order confirmation.
- Our customer service numbers
are in service for you from 9 – 6 pm (except Friday and other holidays)
- Our online chat option is ready to serve you 9 am- 10 pm (Each day)
Return & Refund Timeline:
-
Return must be initiated within 7 days of receiving the product.
-
Refunds (if applicable) will be processed within 3 working days from the date of approval.
Delivery Time
We deliver your products as quickly as possible:
-
Inside Dhaka: Within 1 to 2 days
-
Outside Dhaka: Within 2 to 3 days
Happy Shopping!!
